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Terms & Conditions for Toyland and Delivery

Welcome to Toy Land

These terms and conditions outline the rules and regulations for the use of Toy Land's Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Toy Land's website

if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice

and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website

and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers

to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client

or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake

the process of our assistance to the Client in the most appropriate manner, whether by formal meetings

of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect

of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law

of . Any use of the above terminology or other words in the singular, plural,

capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. Cookies

We employ the use of cookies. By using Toy Land's website you consent to the use of cookies

in accordance with Toy Land’s privacy policy. Most of the modern day interactive web sites

use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site

to enable the functionality of this area and ease of use for those people visiting. Some of our

affiliates and / or advertising partners may also use cookies. License

Unless otherwise stated, Toy Land and/or it’s licensors own the intellectual property rights for

all material on Toy Land website and social media pages. All intellectual property rights are reserved. You may view and/or print

pages from, , for your own personal use subject to restrictions set in these terms and conditions.

You must not :


Republish material from, ,

Sell, rent or sub-license material from, ,

Reproduce, duplicate or copy material from, ,


Redistribute any content from Toy Land (unless content is specifically made for redistribution).

Hyperlinking to our Content


The following organizations may link to our Web site without prior written approval:


Government agencies;

Search engines;

News organizations;

Online directory distributors when they list us in the directory may link to our Web site in the same

manner as they hyperlink to the Web sites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,

and charity fundraising groups which may not hyperlink to our Web site without prior written consent from Toyland company.


These organizations may link to our home page, to publications or to other Web site information so long

as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or

approval of the linking party and its products or services; and (c) fits within the context of the linking

party's site.


We may consider and approve at our sole discretion other link requests from organizations. Approvals are only valid if provided in writing.

We will generally approve link requests from organizations if we determine that: (a) the link would not reflect

unfavorably on us or our accredited businesses

; (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from

the visibility associated with the hyperlink outweighs the absence of ; and (d) where the

link is in the context of general resource information or is otherwise consistent with editorial content

in a newsletter or similar product furthering the mission of the organization.

These organizations may be approved to link to our home page, to publications or to other Web site information so long as

the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval

of the linking party and it products or services; and (c) fits within the context of the linking party's


If you are among these organizations listed above and are interested in linking to our website,

you must notify us by sending an e-mail to

Please include your name, your organization name, contact information (such as a phone number and/or e-mail

address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,

and a list of the URL(s) on our site to which you would like to link.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the

context and format of content on the linking party's site. 

No use of Toy Land’s logo or other artwork will be allowed for linking absent a trademark license



Without prior approval and express written permission, you may not create frames around our Web pages or

use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and at our sole discretion to request that you remove all links or any particular

link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also

reserve the right to amend these terms and conditions and its linking policy at any time. By continuing

to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Website or any linked web site objectionable for any reason, you may contact us

about regarding this matter. We will consider requests to remove links but will have no obligation to do so or to respond

directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness

or accuracy; nor do we commit to ensuring that the website remains available or that the material on the

website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify

and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any

a page on your Web site or within any context containing content or materials that may be interpreted as

libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or

other violation of, any third party rights, or any laws of the Kingdom of Saudi Arabia.


To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:


limit or exclude our or your liability for death or personal injury resulting from negligence;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.


The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)

are subject to the preceding paragraph, and (b) govern all liabilities arising under the disclaimer or

in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort

(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,

we will not be liable for any loss or damage of any nature.


Return Delivery

Because Toyland uses a third-party service provider to deliver your toys, all delivery and shipping charges are your responsibility and are billed and paid directly to and from the third-party service provider by you. We strongly urge you to read their TERMS & CONDITIONS before you proceed.


By using Toyland E-commerce services and making this purchase you are agreeing to the Third-Party Service Terms & Conditions, and Toyland’s Terms & Conditions including this Return Policy.



Toyland accepts returns, exchanges and provides refunds for items purchased using our E-commerce services on the following Terms & Conditions:


1)       The item is in the same condition as when it was purchased, unopened, unused and in its original packaging

2)      You provide proof of purchase such as a receipt

3)      The items is not a costume, wearable good, or a pool accessory item, such as; snorkels, masks, and other pool accessories (this condition is set for the purpose of hygiene)


Unacceptable conditions include:  Any goods scratched, with even slightly damage or with torn/damaged packaging will not be accepted. It must be in condition well enough to resell at the original retail price and in the same condition as when it was received.


IMPORTANT: Shipping fees to return an item is solely your responsibility and Toyland will provide your refund once the goods have been examined by our team to ensure all conditions have been met.

If you are unsure for any reason if your return request is valid, please email us with a photo of your product and return request to and write RETURN as the email subject. Based on your email, we can help you determine if the product will be acceptable for a return, however, it must first be inspected physically by our staff at our facility, before your refund is provided.

You can return the item using our Third-Party Service provider or ship the product directly to our Headquarters for inspection at the following address:

Toyland Headquarters

Office 302 & 303

Al Salama District, Sari Street

Jeddah, Saudi Arabia

Tel: 012 6603866



If you wish to return an item and receive a refund from Toyland for a purchase made using our e-commerce services your refund will be provided on the conditions that :

1)      All the conditions set above for Returns are met,

2)      The refund request is made within 3 days of receiving the goods



If you wish to exchange a purchased item for another item, you may do so on the following conditions:

1)      All the conditions set above for Returns are met,


2)      Request for exchange has been made within 10 days of receiving the item


3)      If the item is approved for Exchange the customer will be facilitated to buy (in exchange) other goods from Toyland of the same value, or more, by paying for the difference


4)      No cash or part thereof will be returned to the customer (if the refund deadline has been exceeded)


Credit Notes

If you would like to exchange your item but have not made a selection of another item you wish to have, Toyland can offer you a Credit Note for the same value of the toy being exchanged.  To receive a credit note, the terms & conditions for Exchange above must be met, and you may make your credit note request by emailing us on and writing EXCHANGE FOR CREDIT NOTE on the email subject heading.


Defective Items

Toyland strives to provide you with the largest selection of toys, and in our efforts we continuously purchase from manufacturers and suppliers around the world. As a result, on rare occasions, it is possible that some items are sold with manufacturing defects. In these rare cases, Toyland takes responsibility to exchange the item or fully refund you for your purchase under the following conditions, and furthermore, Toyland takes all possible measures to deal with our suppliers and manufacturers to ensure defective items do not end up in our stores or in your homes.


If you believe for any reason that the item you have received is defective, Toyland will provide an exchange, credit note or refund if:

1)      You have made a manufacturing defect claim within 10 days of receiving the item

2)      The item is examined by Toyland’s team and verified that the item is in fact defective

In the event the item has been verified as having a manufacturing defect, Toyland will fully refund you for your return delivery and shipping costs along with the purchase price refund, or exchange.

To make a Manufacturing Defect Claim, please email us on with MANUFACTURING DEFECT as the email subject.


Credit & Contact Information

This Terms and conditions page was created by Toyland Company.

If you have any questions or queries please contact us through our contact page available on or email us at



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